Shipping policy

Shipping Policy

At Rolf Watch, we aim to provide a seamless shopping experience with reliable and transparent shipping options.

1. Processing Time

Orders are processed within 1–3 business days after payment is confirmed.

You will receive an email with tracking information once your order has shipped.

2. Shipping Options & Estimated Delivery Times

USA: 5–10 business days

Europe: 5–12 business days

International: 8–15 business days

Note: Delivery times are estimates and may be affected by customs clearance, local postal delays, or holidays.

3. Shipping Costs

Shipping costs are calculated at checkout based on method and destination.

We offer free standard shipping on orders over $100.

4. International Shipping

We ship worldwide.

Customs duties, taxes, and import fees are the responsibility of the customer.

5. Lost, Damaged, or Missing Items

If your order is lost or damaged during transit, please contact us at support@rolfglobal.com within 7 days of delivery.

Once an order is marked as “delivered” by the carrier, responsibility is transferred to the customer, unless there is clear evidence of theft or carrier error.